Legal information

Terms and Conditions

These terms explain the basic rules for using Business Directory, including public browsing, user accounts, reviews, claims, and related features.

Using the website

By using Business Directory, you agree to use the website lawfully, honestly, and in a way that does not harm the service, other users, businesses, or the reliability of public information shown on the platform.

What the website provides

Business Directory may provide public business listings, search and discovery tools, user accounts, business claims, reviews, owner features, lead forms, and premium tools where offered.

Features may change over time as the service develops.

Accounts

If you create an account, you are responsible for keeping your sign-in details secure and for any activity carried out through your account.

You must provide accurate information when registering and keep your details reasonably up to date.

Public content and submissions

You may be able to submit reviews, claim requests, enquiry forms, and other content through the website. You are responsible for ensuring that anything you submit is accurate, lawful, and not misleading.

Public-facing submissions may be moderated, delayed, limited, edited for presentation, or removed where necessary to protect the platform or its users.

Business information

Business listings may include information entered by the platform, users, or verified owners. Although reasonable care may be taken, the website cannot guarantee that every listing is complete, current, or error-free at all times.

Businesses and users should review information carefully before relying on it.

Reviews and moderation

Reviews are subject to moderation and platform rules. Some reviews may be published immediately, while others may require manual review.

More detail is available in the Review and Moderation Policy.

Claims and ownership

Claiming a business profile may require checks to confirm authority or connection to the business. A submitted claim does not guarantee approval.

More detail is available in the Claims and Ownership Policy.

Premium features and billing

Some tools may be available only on paid plans or premium tiers. Where premium access is offered, billing, renewals, cancellations, and feature access are handled under the platform’s premium terms.

More detail is available in the Premium and Billing Policy.

Acceptable use

You must not misuse forms, submit spam, impersonate others, attempt unauthorized access, interfere with normal operation, or use the site in any unlawful or abusive way.

More detail is available in the Acceptable Use Policy.

External websites and links

Business profiles or calls to action may link to external websites. These external sites are outside the direct control of Business Directory.

Users should use their own judgment before visiting, contacting, or buying from third-party websites or businesses.

Availability

The website may occasionally change, be updated, be limited, or be temporarily unavailable. No part of the service is promised to be uninterrupted at all times.

Limitation of responsibility

The website is provided as a platform for discovery, public information, and related tools. To the fullest extent allowed by law, the operator is not responsible for losses caused by third-party content, business conduct, external websites, or temporary service interruption.

Privacy

Use of the website is also governed by the Privacy Notice, which explains how personal information may be collected and used.

Contact

If you have a question about these terms, please use the details shown on the Company and Contact Details page.